Archive for Linsey

Total flexibility, complete commitment and a personal service

One of the world´s biggest home electrical suppliers contacted us with an urgent need following the purchase of stock to fulfil a large order for one of the UK’s biggest retailers. The home electrical supplier needed to supply 17,000 units of a specific model of coffee maker in time for the retailer’s January sale, but had no available UK stock. Therefore, the home electrical supplier shipped excess European stock from Germany and France to one of Seabourne’s UK facilities in order that the units could be converted to be UK compliant.

The units had European plugs on and the home electrical retailer contacted Seabourne originally on the basis we could change the plugs to a UK specification very cost effectively, as we have often done for this customer at this time of year previously. However, Seabourne were also able to assist in replacing other non UK items that came with the appliance.  We helped coordinate the inbound shipments of stock, 4 way pallets (UK standard size), leaflets to be included with the coffee makers and starter packs of coffee also to be added to each unit.

Total flexibility, complete commitment and a personal service.
Seabourne sourced legally compliant UK plugs with the correct fuses within 48 hours as well as sourcing new barcoded labels compliant with UK legislation which were printed on-site to be applied to the units once they had had their plugs changed.
Seabourne set up two production lines to utilise our skilled and qualified permanent staff effectively whilst using further temporary staff to fulfil less skilled roles. This enabled us to maximise the number of units processed each day.
All of the stock was delivered to our Seabourne facility in Northampton within 3 days of the initial request where we had all the materials and arrangements in place to be ready to begin work immediately. Seabourne completed an average of 1,200 units every day, working extended shifts and weekends and arranging for multiple collections of the reprocessed stock every day in order to meet the tight deadlines set.
Alongside changing the plugs we replaced the leaflets, relabelled the units, placed leaflets and starter packs inside and flash tested the units to ensure electrical safety. The stock was then palletised, wrapped and loaded for onward despatch. The customer was very happy with the quick turnaround and the quality of the work fulfilled, and they have since enjoyed working with us further on similar projects.

Seabourne Group and Mossbourne Community Academy

As well as focusing on the expansion of Seabourne, Sir Clive Bourne also dedicated a lot of time to community projects. The creation of Mossbourne Academy in 2004 was the beginning of an ongoing commitment to raising educational achievement in Hackney. Built on the site of Hackney Downs boys’ school, the academy has achieved Ofsted’s rating of ‘outstanding’, and has seen students achieve places in high ranking universities such as Cambridge. Lady Joy Bourne was involved in the planning of the school with Sir Clive Bourne, and still takes an active role in the school’s development as a governor. Check out this video:

Customer cases – Allibert

“Seabourne Group has been taking care of our entire logistics process since 2008”
Marcel van Oers, Transport Planner

Allibert-300x51
Allibert-outdoor.nl

Allibert manufactures garden furniture for everyone who wants to get the most from the outdoors. Our wide range includes lounge sets, garden chairs and garden tables. In addition, the business provides numerous practical storage solutions. High-quality products at a competitive price!

Innovation
“Innovation is Allibert’s great strength. We have grown exponentially as a result,” says Marcel van Oers. In order to guarantee growth, it is important that Allibert can rely on a logistics partner that demonstrates a proactive and solution-oriented approach.

Collaboration with Seabourne Group
Allibert has been working in partnership with Seabourne Group since 2008. “The fact that Seabourne Group has taken over all of our logistical challenges was an important reason for us choosing Seabourne Group. A simple phone call is all it takes. What we also find very important is the quick response times, the ‘no-nonsense’ attitude and the personal touch we receive from the people at Seabourne Group. All of this culminates in a reliable partner, with which we have been working in collaboration for years, to our full satisfaction.”

*Allibert has been developing high-quality synthetic garden furniture for over 40 years. Allibert has been part of the Keter Group since 2004. As a result, Allibert has developed into a leading synthetic garden furniture manufacturer. You can find a wide range of Allibert garden furniture at Allibertwebshop.nl.  From sleek, modern garden sets to stylish Wicker lounge sets.

 

Customer cases – Van Haren Publishing

“Seabourne Group takes care of all of our logistics”
Miriam Blom, director of Van Haren Publishing

Van Haren Publishing Logo

vanharen.net

In recent years, Van Haren Publishing has seen exceptional growth. The amount of shipments within the company has also increased significantly. For this reason, there is strong demand for a reliable international logistics partner. When it comes to warehousing and logistics, Seabourne Group is the perfect partner for Van Haren Publishing.

Van Haren Publishing is a leading international publisher, specialised in standards, best practices and methods. Van Haren Publishing operates in the following domains:
• IT Management
• Business Management
• Project Management
• Enterprise Architecture

Full Service Partner
Miriam Blom on the collaboration with Seabourne Group: “Seabourne Group offers all logistics processes and has a fixed contact for every logistics operation. Customer service is always available and is quick to respond and adapt; this makes for very pleasant communication and collaboration.”

Seabourne Group assists Van Haren Publishing in making sure all inbound, storage and outbound processes run smoothly. “Seabourne Group’s employees stand out because of their excellent and honest advice. They are customer focussed, involved and are always willing to think in terms of solutions. In addition, Seabourne Group is a party with an extensive network, which allows us to quickly spread out our expenses all over the world, while maintaining the right quality.”

Looking to the Future
“Innovating and looking to the future. As always, these are two important aspects in the world of publishing,” Miriam Blom explains. Van Haren Publishing is still seeing growth in all disciplines. The number of available titles in various languages is increasing, but there is similar growth in publishing online e-books as well. Furthermore, Van Haren Publishing has also made its titles available in the eLibrary. With a subscription, all publications can be downloaded from the eLibrary. This allows people to always stay informed of the latest developments in their respective areas of expertise. Van Haren Publishing does not see social media as a threat, but rather as a unique opportunity to spread both knowledge and news. You can follow them on LinkedIn, Twitter and Facebook.

With the expected growth in international parcel services, as well as the pleasant collaboration with Seabourne Group, Van Haren Publishing is very much looking forward to the future. “With Seabourne Group, our shipments, storage and distribution are in good hands. In short: Seabourne Group allows us to achieve further growth in our company,” says Miriam Blom.

* Van Haren Publishing is known for its broad distribution network, making all publications available worldwide. Van Haren Publishing publishes in 14 languages and has distribution partners in over 40 countries, including Amazon, Barnes & Noble and Bol.com, in addition to 700 other partners across the globe.

It’s drop shipment week!

I just replied to the fifth question this week about the VAT implications of drop-shipments in the EU. You know, these are shipments where the seller ships directly to the buyer’s customer. So there are two transactions, one where the ship-to is different from the bill-to, and one where the bill-from is different from the ship-from. Fun and games!

There are quite a number of different scenarios here, and I will show you the most popular one.

Hello Mark,
Can you please help me one last time with this scenario:
We have a US customer that is making a purchase from our inventory in Germany.  The parts are being drop shipped to the UK.  Do we or do we not charge the US customer VAT?
Our initial interpretation was that we don’t charge VAT if the US customer has a valid VAT ID.
Then I was told that the VAT ID was only for customers in the EU.  A US customer would have to pay VAT if the parts were staying in the EU regardless of a VAT ID or not.
Please advise

Thank you,

I agree with your interpretation. If US Co. has a valid VAT ID in the UK, then no VAT is chargeable as this is an intra-EU supply. US Co. does not need to be a UK resident business, as long as he has a VAT number.

Even if he does not have a UK VAT number, but a VAT number in an EU country other than Germany, you can still drop-ship to the UK and use US Co’s VAT number to apply the zero-rate. This is a so-called ’simplified’ triangular (“ABC”) supply. Some EU countries can be difficult about this though.

Finally, if US Co. only has a German VAT number, then you should try to treat the supply as a local supply and charge German VAT. US Co. then will charge their UK customer with zero-rate German VAT as the intra-EU supply then takes place between US Co. and UK customer. The condition though is that US Co. organizes the transport to the UK.

dropship

For more information about Mark Houtzager and what’s happening in the VAT world, please visit the website.