Seabourne News

20-03-2020Update: Adjusted signature process for Europe.

Effective immediately: customers are no longer requested to sign for their deliveries. This is one of the actions Seabourne Group and partners is taking. This is in line with WHO guidance, to minimize the risks for our employees, customers and the communities we serve. Seabourne Group and partners is taking this action for all deliveries and not just for a specific consignee. Once the driver arrives at the customers’ location, he/she will:

  • Make contact with a person on site
  • Scan the package(s)
  • Confirm the last name and enter the customers’ name into the DIAD board
  • Note: All residential deliveries will be recorded as Driver Release.

For adult signature requirements, signature required, and high value packages, consignees will need to continue to show their government issued photo ID to the driver. On behalf of the customer, the driver will sign for the package with “COVID19” and enter “CVD” along with the consignees’ last name. 

Please note: Shipments that cannot be delivered due to the closure of a location can be returned to the shipper on the same day. Cost will be charged to shipper.

Country

Date/time

Affected postal code / area

Reason

Pickup

Delivery

Other

AT

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

Reduction of Customer Counter Availability from: 7:00 – 10:00 and 16:00 – 19:00

5542, 5611 – 5612, 5630, 5632, 5645, 6553, 6555, 6561, 6563, 6580, 6754, 6762 – 6763, 6767, 6888, 9844

Quarantine restrictions for affected post codes

No pickups in affected post codes

No deliveries in affected post codes

BE

Effective immediately, until April 3

All

Closure of non-essential retail shops, restaurants, bars, pubs, etc.
Newspaper stores can remain open

No restrictions

Restrictions for some retail locations. Economy service with delivery on weekends will be postponed to Monday

---

CH

Effective immediately, until further notice

All

Closure of all non-essential shops in shopping malls (such as retail, restaurants, bars, hairdressers, pubs, etc.)

No restrictions

Restrictions for retail locations

---

CZ

Effective immediately, until March 24

All

Closure of most retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

DE

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

Reduction of Customer Counter Availability from: 7:00 – 10:00 and 16:00 – 19:00

41800 - 41899, 52000 - 52599

Center in Aachen has closed their customer counter

Drop off only shipments with pre-printed labels

No Hold for Pickup at customer Center DCR

DK

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

ES

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

08700, 08710, 08711, 08712, 08788

Quarantine restrictions for affected post codes

No pickups in affected post codes

No deliveries in affected post codes

---

FI

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

FR

Effective immediately, until April 15

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

Effective immediately, until further notice

07000 -07099,
07110 – 07999,
26110 – 26190,
26217 – 26900

 Limited coverage of post code areas

No restrictions (customers will be called if pickup can not be completed)

No restrictions

---

IE

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

IT

Effective immediately, until March 25

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

40059, 83031, 84030, 84035, 84036, 86016

Area not accessible due to Government restrictions.

No pickups in affected postal codes

No deliveries in affected postal codes.

---

LU

Effective immediately, until March 27

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.) Customer counter closed.

No restrictions

Restrictions for retail locations

---

MD

Effective immediately, until April 17

3200, 3300, 3352, 4001, 4301 - 4304, 4501 - 4502, 5401 – 5402, 5501 - 5509

Closure of some retail locations (such as shops, restaurants, bars, pubs, etc.).

No restrictions

Restrictions for retail locations

---

NL

Effective immediately, until April 6

All

Closure of some retail locations (such as restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

NO

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

PL

Effective immediately, until further notice

All

Closure of all non-essential retail locations in shopping malls (such as shops, restaurants, bars, pubs, etc.)

Restrictions for retail locations

Restrictions for retail locations

---

PT

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

UK

Effective immediately, until further notice

All

Closure of some retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---