Seabourne News

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20-03-2020Update: Adjusted signature process for Europe.

Effective immediately: customers are no longer requested to sign for their deliveries. This is one of the actions Seabourne Group and partners is taking. This is in line with WHO guidance, to minimize the risks for our employees, customers and the communities we serve. Seabourne Group and partners is taking this action for all deliveries and not just for a specific consignee. Once the driver arrives at the customers’ location, he/she will:

  • Make contact with a person on site
  • Scan the package(s)
  • Confirm the last name and enter the customers’ name into the DIAD board
  • Note: All residential deliveries will be recorded as Driver Release.

For adult signature requirements, signature required, and high value packages, consignees will need to continue to show their government issued photo ID to the driver. On behalf of the customer, the driver will sign for the package with “COVID19” and enter “CVD” along with the consignees’ last name. 

Please note: Shipments that cannot be delivered due to the closure of a location can be returned to the shipper on the same day. Cost will be charged to shipper.

Country

Date/time

Affected postal code / area

Reason

Pickup

Delivery

Other

AT

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

Reduction of Customer Counter Availability from: 7:00 – 10:00 and 16:00 – 19:00

5542, 5611 – 5612, 5630, 5632, 5645, 6553, 6555, 6561, 6563, 6580, 6754, 6762 – 6763, 6767, 6888, 9844

Quarantine restrictions for affected post codes

No pickups in affected post codes

No deliveries in affected post codes

BE

Effective immediately, until April 3

All

Closure of non-essential retail shops, restaurants, bars, pubs, etc.
Newspaper stores can remain open

No restrictions

Restrictions for some retail locations. Economy service with delivery on weekends will be postponed to Monday

---

CH

Effective immediately, until further notice

All

Closure of all non-essential shops in shopping malls (such as retail, restaurants, bars, hairdressers, pubs, etc.)

No restrictions

Restrictions for retail locations

---

CZ

Effective immediately, until March 24

All

Closure of most retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

DE

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

Reduction of Customer Counter Availability from: 7:00 – 10:00 and 16:00 – 19:00

41800 - 41899, 52000 - 52599

Center in Aachen has closed their customer counter

Drop off only shipments with pre-printed labels

No Hold for Pickup at customer Center DCR

DK

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

ES

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

08700, 08710, 08711, 08712, 08788

Quarantine restrictions for affected post codes

No pickups in affected post codes

No deliveries in affected post codes

---

FI

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

FR

Effective immediately, until April 15

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

Effective immediately, until further notice

07000 -07099,
07110 – 07999,
26110 – 26190,
26217 – 26900

 Limited coverage of post code areas

No restrictions (customers will be called if pickup can not be completed)

No restrictions

---

IE

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

IT

Effective immediately, until March 25

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

40059, 83031, 84030, 84035, 84036, 86016

Area not accessible due to Government restrictions.

No pickups in affected postal codes

No deliveries in affected postal codes.

---

LU

Effective immediately, until March 27

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.) Customer counter closed.

No restrictions

Restrictions for retail locations

---

MD

Effective immediately, until April 17

3200, 3300, 3352, 4001, 4301 - 4304, 4501 - 4502, 5401 – 5402, 5501 - 5509

Closure of some retail locations (such as shops, restaurants, bars, pubs, etc.).

No restrictions

Restrictions for retail locations

---

NL

Effective immediately, until April 6

All

Closure of some retail locations (such as restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

NO

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

PL

Effective immediately, until further notice

All

Closure of all non-essential retail locations in shopping malls (such as shops, restaurants, bars, pubs, etc.)

Restrictions for retail locations

Restrictions for retail locations

---

PT

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

UK

Effective immediately, until further notice

All

Closure of some retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---


 

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19-03-2020Latest Corona update

Here you will find the latest information we have available. Please keep in mind that more updates are expected in the near future, because with possible Lock Downs, the impact has yet to be determined.

Country

Date/time

Affected postal code / area

Reason

Pickup

Delivery

Other

AT

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

Reduction of Customer Counter Availability from: 7:00 – 10:00 and 16:00 – 19:00

5542, 5611 – 5612, 5630, 5632, 5645, 6450- 6458, 6553, 6555, 6561, 6563, 6580, 6754, 6762 – 6763, 6767, 6888, 9844

Quarantine restrictions for affected post codes

No pickups in affected post codes

No deliveries in affected post codes

BE

Effective immediately, until April 3

All

Closure of non-essential retail shops, restaurants, bars, pubs, etc.
Newspaper stores can remain open

No restrictions

Restrictions for some retail locations. Economy service with delivery on weekends will be postponed to Monday

---

CH

Effective immediately, until further notice

All

Closure of all non-essential shops in shopping malls (such as retail, restaurants, bars, hairdressers, pubs, etc.)

No restrictions

Restrictions for retail locations

---

CZ

Effective immediately, until March 24

All

Closure of most retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

DE

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

Reduction of Customer Counter Availability from: 7:00 – 10:00 and 16:00 – 19:00

41800 - 41899, 52000 - 52599

Center in Aachen has closed their customer counter

Drop off only shipments with pre-printed labels

No Hold for Pickup at customer Center 

DK

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

ES

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

08700, 08710, 08711, 08712, 08788

Quarantine restrictions for affected post codes

No pickups in affected post codes

No deliveries in affected post codes

---

FI

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

FR

Effective immediately, until April 15

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

Effective immediately, until further notice

07110, 07120, 07140, 07150, 07170, 07200, 07230, 07260, 07330, 07380, 07450, 07460, 07470, 07510, 07530, 07560,
07590, 07600, 07630, 07660

Areas not accessible due to Government restrictions.

No pickups in affected post codes

No deliveries in affected post codes


---

IE

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

IT

Effective immediately, until March 25

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

40059, 83031, 84030, 84035, 84036, 86016

Area not accessible due to Government restrictions.

No pickups in affected postal codes

No deliveries in affected postal codes.

---

LU

Effective immediately, until March 27

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.) Customer counter closed.

No restrictions

Restrictions for retail locations

---

MD

Effective immediately, until April 17

3200, 3300, 3352, 4001, 4301 - 4304, 4501 - 4502, 5401 – 5402, 5501 - 5509

Closure of some retail locations (such as shops, restaurants, bars, pubs, etc.).

No restrictions

Restrictions for retail locations

---

NL

Effective immediately, until April 6

All

Closure of some retail locations (such as restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

NO

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

PL

Effective immediately, until further notice

All

Closure of all non-essential retail locations in shopping malls (such as shops, restaurants, bars, pubs, etc.)

Restrictions for retail locations

Restrictions for retail locations

---

PT

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

UK

Effective immediately, until further notice

All

Closure of some retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictio

Please note: Shipments that cannot be delivered due to the closure of a location can be returned to the shipper on the same day. Cost will be charged to shipper. 

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18-03-2020Corona Update!

The movement of goods is still open and without any restrictions. Seabourne Group and partners operates therefore still as business as usual. Please be advised that we hear more and more that crossing borders will be a challenge. If packages need to arrive next day, we advice you to switch from Economy to Express products and we will deliver as fast as possible.

Deliveries:
The health and safety of our employees, customers and partners are paramount, which is why we at Seabourne Group closely monitor developments around the Corona virus. We follow the general guidelines and instructions of RIVM and other authorities. Although the chance of bacteria and viruses being transmitted is minimal through our packages, scanners or tablets, we can understand the increasing concerns among our recipients. Of course we want to ensure that the packages are delivered correctly.

More and more consignees are reluctant to sign on handhelds/papers for their shipment due to the Coronavirus. When Seabourne Group and partners attempts to deliver a package, customers will accept their shipment. However they may not necessarily want to use the drivers devices, scanner, handheld or handheld pen in order to sign for their package due to perceived infection risks. In such situations, when Seabourne Group and partners in Europe are unable to obtain the customers signature, packages will be scanned as DR RELEASED. In addition the driver will indicate that the customer declined to have their signature recorded by entering CV19 and the name of the customer. Our drivers also keep an appropriate distance and avoid physical contact.  

Here you will find the latest information we have available. Please keep in mind that more updates are expected in the near future, because with the Lock Down in France and the closure of the borders of the Schengen area, the impact has yet to be determined. 

Please note
: Shipments that cannot be delivered due to the closure of a location can be returned to the shipper on the same day. Cost will be charged to shipper.

 

Country

Date/time

Affected postal code / area

Reason

Pickup

Delivery

AT

March 13 - 27

6553, 6555, 6561, 6563, 6580, 9844

Quarantine restrictions announced by the Austrian government

No pickups in affected post codes

No deliveries in affected post codes

BE

Effective immediately, until April 3

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

 

Restrictions for retail locations

CZ

Effective immediately, until March 24

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

 

Restrictions for retail locations

CH

Effective immediately, until further notice

2XXX, 4XXX, 6XXX, 7XXX

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

 

Restrictions for retail locations

DE

Effective immediately, until further notice

41800 - 41899, 52000 - 52599

Center in Aachen has closed their customer counter

Drop off only shipments with pre-printed labels

No Hold for Pickup at customer Center DCR

ES

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

 

Restrictions on retail locations in affected post codes

08700, 08710, 08711, 08712, 08788

Quarantine restrictions for posted post codes

No pickups in affected post codes

No deliveries in affected post codes

FR

Effective immediately, until April 15

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

 

Restrictions for retail locations

IT

Effective immediately until March 25

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

 

Restrictions on retail locations in affected post codes

16010 - 16049, 16101 - 16167, 40059, 41010 - 41023, 41025 - 41040, 41042 - 41046, 41048, 41049, 41051 - 41059, 41121 - 41126, 65010 - 65015, 65017, 65019, 65020, 65022 - 65029, 65121 - 65129, 66010 - 66012, 66014 - 66023, 66026, 66030 - 66034, 66036 - 66038, 66040 - 66047, 66050 - 66052, 66054, 66100, 67030 - 67034, 67036 - 67038, 71051,80079, 84030, 83031, 84035, 84036, 86010 - 86049, 86100

Restrictions for posted post codes

No pickups in affected post codes

No deliveries in affected post codes

LU

Effective immediately, until March 27

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

 

Restrictions for retail locations

NL

Effective immediately, until April 6

All

Closure of all F&B & sport locations (such as restaurants, bars, gyms, etc.)

 

Restrictions for retail locations


In order to guarantee our services as much as possible, Seabourne works from home where possible and we have drawn up guidelines for HR and employees in order to continue the continuity and planning of our activities and to guarantee progress. These guidelines are included in the BCP plan. This can be read here: BCP Plan Seabourne Group 

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18-03-2020Corona Update!

Information for Italy and Switzerland has been adjusted. New postal codes for Austria have been added.

Here you will find the latest information we have available. Please keep in mind that more updates are expected in the near future, because with possible Lock Downs, the impact has yet to be determined.

Country

Date/time

Affected pc/area

Reason

Pickup

Delivery

Other

AT

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions on retail locations

Reduction of Customer Counter Availability from: 7:00 – 10:00 and 16:00 – 19:00

6450 – 6458, 6553, 6555, 6561, 6563, 6580, 6754, 6762, 6763, 6767, 6888, 9844

Quarantine restrictions for affected post codes

No pickups in affected post codes

No deliveries in affected post codes

BE

Effective immediately, until April 3

All

Closure of shops, restaurants, bars, pubs, etc. Retail locations remain open but are closed on weekends.

No restrictions

Restrictions for some retail locations. Economy service with delivery on weekends will be postponed to Monday

---

CH

Effective immediately, until further notice

All

Closure of all non-essential shops in shopping malls (such as retail, restaurants, bars, hairdressers, pubs, etc.)

No restrictions

Restrictions for retail locations

---

CZ

Effective immediately, until March 24

All

Closure of most retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

DE

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

Reduction of Customer Counter Availability from: 7:00 – 10:00 and 16:00 – 19:00

41800 - 41899, 52000 - 52599

UPS center in Aachen has closed their customer counter

Drop off only shipments with pre-printed labels

No Hold for Pickup at customer Center DCR

DK

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

ES

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions on retail locations

---

08700, 08710, 08711, 08712, 08788

Quarantine restrictions for affected post codes

No pickups in affected post codes

No deliveries in affected post codes

---

FI

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions on retail locations

---

FR

Effective immediately, until April 15

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

IE

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

IT

Effective immediately, until March 25

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions on retail locations

---

40059, 80079, 83031, 84030, 84035, 84036

Area not accessible due to Government restrictions.

No pickups in affected postal codes

No deliveries in affected postal codes

---

LU

Effective immediately, until March 27

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.) Customer counter closed.

No restrictions

Restrictions for retail locations

---

MD

Effective immediately, until April 17

3200, 3300, 3352, 4001, 4301-4304, 4501 - 4502, 5401 – 5402, 5501 - 5509

Closure of some retail locations (such as shops, restaurants, bars, pubs, etc.).

No restrictions

Restrictions for retail locations

---

NL

Effective immediately, until April 6

All

Closure of some retail locations (such as restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

NO

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

PL

Effective immediately, until further notice

All

Closure of all non-essential retail locations in shopping malls (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

PT

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

 

 

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June 2020 Wine distributions